Order ManagementERP Software ![]()
Global ERP System for Order Management
Onfinity is here with the latest and innovative Order Management ERP Software Module which manages and optimize your order processing workflow in an automated manner. Whether in retail, manufacturing, or e-commerce, our ERP solution streamlines the management of customer orders, from order creation to shipment, which leads to faster processing times, improved accuracy, and enhanced customer satisfaction.
Our Order Management ERP Software integrates other business functionalities including inventory, procurement, and sales, giving you real-time visibility into order statuses, inventory levels and customer information. At Onfinity, we help you to manage your order lifecycle efficiently, minimize errors that occur in your process, and maximize your end to end operational efficiencies.
Key Features of Our Order Management ERP Software Module
Order Creation and Tracking
Automate order entry so that all customer orders are accurately captured and tracked throughout lifecycle.
Inventory Integration
Live integration with inventory management means that only available stock gets sold, helping to avoid over-selling and backorders.
Multi-Channel Order Processing
Process orders from different sales channels including online stores, phone, email, and brick-and-mortar locations on the same platform.
Order Fulfillment Automation
Efficiency of picking and packing along with a quicker for shipping reduces the probability of errors during order fulfillment.
Payment Processing Integration
Consolidate with installment doorbells for smooth exchange preparing, upgrading client satisfaction and lessening deferral.
Customer Communication
Customer notifications like order confirmation, shipping status and delivery tracking can also be automated.
Return and Refund Management
Manage product returns, refunds, and exchanges, and keep track of all the records for inventory and financial reporting.
Advanced Reporting and Analytics
Access to comprehensive reports and analytics to gain insights into order performance, customer behavior, and trends to support data-driven decision-making.
Customizable Workflows
Set workflow according to your business processes to provide flexibility in how orders are managed, processed, and shipped.
Benefits of Using Our Order Management ERP Software Module
Streamlined Order Processing
Create, fulfill, and track orders automatically without manual tasks, errors, or delays, resulting in fewer errors and faster processing of orders.
Improved Inventory Accuracy
When integrated with inventory management, only in-stock items could be processed, thereby reducing the chances of overselling and backorders.
Enhanced Customer Satisfaction
Make customers journey smoother for them by automating input things like order confirmations, shipping updates, tracking notifications.
Faster Order Fulfillment
Streamline the picking, packing, and shipping processes to ensure that orders are processed on time and improving delivery efficiency.
Comprehensive Reporting
However, before providing you with these reports, you need to ensure that they track real-time requests of customers, sales trends, return orders, and customer behavior in general.
Scalability
For those handling a modest number of orders to thousands each day, our solution grows with your business.
How Our Order Software Works
Consultation & Customization
We start by assessing your requirements and tailoring the software to suit your business processes.
Implementation & Integration
We will perform integration of the software with your existing systems with minimum hindrance to your operations.
Training & Support
Training and support which means your team will be thoroughly trained in order to use the system. If you encounter any issues, our dedicated support team is available to assist you.
Why ChooseOnfinity? ![]()
At Onfinity, we know that an efficient process for order management is essential for the success of your business. The Order Management ERP Software Module automates, streamlined, and integrates every part of the order lifecycle. Our solution keeps you in control and gives your customers an experience, by offering powerful features such as real-time inventory tracking, multi-channel support, and advanced reporting.
We work with you closely to build a system like none other tailored to your business processes and needs which increase your overall efficiency and profitability.
FAQ - Frequently asked Questions
What is Onfinity’s Order Management ERP Software?
An integrated solution that automates and streamlines the entire order management process, from order creation to fulfillment, while providing real-time visibility into order status, inventory, and customer data.
Can the software handle orders from multiple sales channels?
Yes, our software supports multi-channel order processing, meaning it enables managing orders from your online store, retail location, phone sales, and other sales channels in one system.
Does the software integrate with inventory management?
Yes, the system integrates with your inventory management software to enable only order processing based on availability to avoid over or underselling
Can the software automate the order fulfillment process?
The order fulfillment process from picking to packing and shipping is as well an automated system that reduces the manual work and guides the warehouse team with the workflows.
Can I track the order in real-time?
Keeping track of your orders in real-time is possible as the system enables you to get updates on order status and track order delivered and shipped.
What does the software do to manage returns and refunds?
Is there an option for the software to integrate with payment gateways?
Our software does indeed integrate with major payment gateways to help smoothly run the transaction and track payment for every order.
What customer communication tools does the software offer?
Yes, the software has automated communication channels that send out order confirmations, shipping notifications and tracking updates to your customers so that their experience as consumers is enhanced.
Does it allow for customizations that will benefit my business?
Yes, our software allows for extensive customization from workflows, to reports or other features to fit your order management needs.
What post-implementation support do you offer?
Our service also includes post-deployment support for resolving any issues, software upgrades, and training to ensure your system remains operational and aligned with your business.