Onfinity

CRM ManagementERP Software

The only business management tool that combines CRM, time tracking, project management, invoicing and payments.

Based on 1,000+ reviews from

Global ERP System for CRM Management

Onfinity also provides intelligent CRM Management ERP Software Module to maintain better support for customer relationships and improve efficiency in business. Without giving away too much, our solution enables businesses to streamline their customer interactions, track sales and customer data, and ultimately drive better customer satisfaction and business growth.

By means of defined features, Consolidated data, and detailed reporting, we help empower your sales and client service teams to deliver an unforgettable experience to every customer, while optimizing internal processes through our CRM Management ERP Software.

Key Features of Our CRM Management ERP Software Module

Customer Data Management

Keep, structure and obtain customer data from one integrated record.

Sales Pipeline Management

Track leads, sales stages, and forecast revenue with ease.

Automated Follow Ups

Set up and automate follow-up email, calls, and/or tasks to keep customers communication regular.

Task and Appointment

Delegate tasks, schedule reminders, and meetings resulting in better team productivity.

Customer Support Ticketing

A ticketing system to handle customer inquiries and complaints.

Reports and Analytics

Create detailed reports on customer interactions, sales activities, or support activities.

Benefits of Using Our CRM Management ERP Software Module

Improved Customer Relationships

Instead, your customer data should be organized so you can communicate on a personal level and solve problems faster!

Enhanced Sales Performance

Manage sales opportunities and automate follow-ups to seal the deal sooner.

Centralized Information

One platform to access all customer interaction and data, it enhances collaboration between sales and support teams.

Increased Productivity

Shift your resources to strategic business activities by automating repetitive tasks.

Data-Driven Decisions

All this data can be used to make informed business decisions and improve your customer engagement strategy using detailed reports.

How Our CRM Software Works

Consultation & Customization

We analyze your business needs and adapt the software to fit your processes.

Implementation & Training

We help you to setup your system and train your teams to give them a smooth on-boarding.

Ongoing Support

We provide long-term technical support, including periodic software updates for automatic optimization of CRM systems.

ERP COMPANY

Why ChooseOnfinity?

We at Onfinity know well that customer relationships lead to business success. Our CRM Management ERP Software Module is indeed developed with HR friendly interfaces, best features and scalable architecture which could cater to any business size.

We assist in the implementation process, train end-users at all levels, and provide ongoing technical support that leads your company in accomplishing its customer relationship objectives.

FAQ - Frequently asked Questions

Definition of Onfinity CRM Management ERP Software Module

A full-scale solution for dealing with consumer associations, deal funnels, and customer data in one place.

Does your software automate customer contact follow-ups?

Yes, the software enables follow-up emails, calls and tasks automation, which helps you stay in touch.

Is the software appropriate for small business?

Absolutely! An adaptable, scalable solution for companies of all sizes.

How well protected is customer data that resides in the system?

We employ proof of server security encryption within our CRM system for protecting customer records.

Is this software able to create sales reports?

Yes, the system has reporting and analysis of sales performance and customer interactions.

Does this software have integration with other ERP modules?

Yes, our CRM Software is Integrated with Other BRS Infotek ERP Modules Like Finance and Inventory.

What is the ticketing system like?

You can create and assign customer support tickets, and track them through issue completion.

Is it possible to have custom fields and custom forms in the software?

Yes, the software is customizable according to your business needs.

Are new user trainings available from you?

Of course, we include detailed training sessions as part of implementation.

What post-implementation support is available?

We provide technical support, software updates and system optimization tools for you on the go.