Module

Field Service Management & Plant MaintenanceERP Software

Digital mobile workforce enabled.
Based on 1,000+ reviews from
Field Service Management & Plant Maintenance

Benefits of Field Service Management ERP Software Module

Improve fix rates

Rapidly find and schedule the appropriate technicians and secure repair parts to eliminate repeat visits.

Faster delivery of services

Make service delivery faster by connecting front-office and back-office processes and enabling automated workflows.

Cut costs and increase revenue

Provide great customer experience and grow revenue — leverage real-time analytics, optimize productive time and assign technicians efficiently.

Field service management and plant maintenance capabilities

Faster and more effective work order execution

Manage field service operations and plant maintenance requests with work orders, and access work manuals or monitor SLA compliance instantly.

Mobile enabled service request / maintenance work orders

Field technicians can submit field service request and begin to maintain equipment on-site on any mobile device.

Field service requests

Seamlessly deliver off-site equipment servicing support.

Work order execution

Preventive maintenance schedule

Schedule routine maintenance for equipment so that they perform optimally, break down unexpectedly and last longer to help you minimize safety hazards in the workplace.

Intelligently automate scheduling and routing

Arrive on-time, lower miles driven, minimize unnecessary truck rolls, and finish more jobs a day.

Maintenance schedule

Complete field service or maintenance activities anywhere

Get essential job insight and log necessary data on your mobile device to serve customers in the field—even when you’re not connected.

Streamline complex tasks with preconfigured workflows

Guided assistance for mobile workers for consistent service delivery.

Access knowledge while engaged in service activities

You can pull manuals, schematics, and other documents into your mobile application to provide answers and solve problems on customer site.

Technician enablement

Real-time monitoring of technicians

Have a real-time overview of your mobile workforce. Know where they are, what tasks they are working on, and provide the best service delivery.

Monitor KPIs and progress of work

Monitor pending tasks and evaluate key performance indicators that matter for your jobs and your business.

Make smarter decisions

Utilize field service analytics to categorize the operational performance in real-time and identify issues promptly using customized and standard dashboards and reports.

Save time when creating reports

Goodbye handwritten notes! Create service calls records in your mobile app and generate a service report automatically, after technicians complete the service.

Insights and reporting

Preventive maintenance management

Schedule and manage regular maintenance tasks straight from your mobile device to help avoid machine breakdown and increase performance.

Equipment maintenance, repair and service

Carry out maintenance, repair and service work of equipment on-site and off-site.

Asset maintenance history

View asset maintenance history either from your office or while on the road at client site with a mobile device.

plant Maintenance
Mobile Field Service and Plant Maintenance application

Mobile Field Service and Plant Maintenance application

Get 24×7 uninterrupted access to the critical data, even when internet is not available. With our mobile app you connect your disconnected mobile workforce and digitally transform your field service management and plant maintenance activities.

  • Keep track of asset breakdown in real-time
  • Schedule tasks on mobile
  • Use the app offline and sync the data once you are connected
  • Navigation within the app to off-site equipment
  • Track travel and work time without manual logging

Built for your industry

Manufacturers

Manufacturers with their own maintenance division.

Service providers

Service providers that maintain their customers’ equipment, on-site / off-site.

Repair businesses

Repair businesses providing ad-hoc or regular repair and maintenance to retail customers.